Your Privacy Matters
At AFRIGRID, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe and secure.
By using our website and purchasing our products, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
This may include: Full name, Shipping and billing address, Email address, Phone number. This information allows us to process your order, communicate with you, and deliver your products successfully.
Order Information
We collect information related to your purchases, including: Products ordered, Order history, Shipping preferences, Delivery information. This helps us fulfill your orders and provide customer support.
Website Usage Information
Like many websites, we may automatically collect certain information, including: IP address, Browser type, Device information, Pages visited, Time spent on our website. This information helps us improve our website and provide a better shopping experience.
How We Use Your Information
We use your information to: Process and fulfill your orders, Ship products to your requested address, Communicate order confirmations and shipping updates, Respond to customer service inquiries, Improve our products, services, and website, Prevent fraud and maintain website security, Send promotional emails and special offers (only if you choose to receive them).
Payment Information
Your payment security is extremely important to us. AFRIGRID does not store or have access to your credit card or payment information. All payments are securely processed through Shopify Payments and other trusted third-party payment providers using industry-standard encryption and security protocols.
Cookies
Our website may use cookies and similar technologies to: Improve website performance, Remember your preferences, Analyze website traffic, Enhance your shopping experience. You may choose to disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
AFRIGRID does not sell, rent, or trade your personal information to third parties. We may share limited information only with trusted service providers when necessary to: Process payments, Deliver your orders, Provide customer support, Comply with legal obligations.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure.
Your Rights
You have the right to: Access your personal information, Correct inaccurate information, Request deletion of your information, Opt out of marketing emails at any time. To exercise any of these rights, please contact us.
Contact Us
AFRIGRID LLC
📧 Email: info@afrigrid.us
📞 Phone: (208) 709-5667
We appreciate your trust in AFRIGRID and are committed to protecting your privacy while providing you with authentic African groceries and an exceptional shopping experience.